Our public pages (never the signed-in dashboard) load five third-party tags: the Meta Pixel, the Google Ads tag, Google Analytics, the X (Twitter) pixel, and HubSpot’s tracking code. They report your visit (the page viewed, and technical details such as IP address and browser) to Meta, Google, X Corp, and HubSpot for ad measurement, attribution, and site analytics, and they may set their own cookies governed by those companies’ privacy policies. This is the “sharing” the CPRA gives you the right to stop: opt out here and none of the five loads at all, including the no-JavaScript tracking image, and neither does the session replay service described next. Imported marketing pages served at their own address on this site may also carry the advertiser’s own Meta pixel, Google Analytics measurement id, and X pixel, loaded by the same tags and covered by the same opt-out, and on the confirmation page shown after a booking made from that page. Such a page may also load its content from its own data service, which receives your IP address as any image host would. Imported marketing pages also carry our own first-party page analytics: we record the page viewed, where the visit came from (the referring site or campaign, remembered for the rest of that visit), how long a page was read and how far it was scrolled, where on the page it was clicked (a point on the page, never what was clicked or typed), whether a call was booked from that page (on the booking calendar shown inside the page too), your country, your browser’s language and the kind of device and browser, under a random identifier kept in your browser tab for that visit only, on our own analytics store with no IP address stored, under the same opt-out and Global Privacy Control. We also store any form you submit on one of those pages, show it to our team, and keep it for one year, whether or not you have opted out, because you chose to send it.
HubSpot’s tracking code sends HubSpot the full address and title of the page you are on (for an imported marketing page, its address on this site, not what happens inside the page), the page you came from, your screen size and language, the buttons and links you click (their text, where they lead, and where on the page you clicked them), and an identifier HubSpot computes from your browser’s characteristics. It does not read what you type into our forms, and it does not load on the two-factor challenge, the agreement signing, the broker connection, or the opt-out page. HubSpot keeps a visitor identifier in a cookie, and if you book a call with us, HubSpot may connect your earlier visits to the contact record that booking creates in HubSpot. The HubSpot Privacy Policy applies to this data.
HubSpot’s tracking code sets four cookies on archpublic.com:
- hubspotutk: a visitor identifier, kept for six months, so return visits are counted as the same visitor.
- __hstc: when your first, previous, and current visits began and how many visits you have made, kept for six months.
- __hssc: the current visit and how many pages it has viewed, kept for 30 minutes.
- __hssrc: marks that your browser started a new session, deleted when you close the browser.